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Backoffice Workforce Management Market - Global Professional Analysis and Forecast to 2026

Nov 08, 2019  |  139 PAGES  |  REPORT CODE: CMM231766
  • REPORT SUMMARY
  • TABLE OF CONTENTS
  • INDUSTRY COVERAGE

The worldwide Backoffice Workforce Management market was valued at XX.0 Million US$ in 2018 and is projected to reach XX.0 Million US$ by 2026, at a CAGR (Compound Annual Growth Rate) of 4.1% during the forecast period.

This report presents the market size and development trends by detailing the Backoffice Workforce Management market revenue, market share and growth rate from 2015-2026, and it gives a thorough analysis by various product types, applications, regions, and main participants. The market conditions (2015-2019), corporate competition pattern, corporate SWOT analysis are elaborated, and other qualitative analyses like market dynamics, market penetration, market business environment analyses, the regional regulatory scenario in the Backoffice Workforce Management market will be shown in this report. In short, this report will comprehensively reveal the characteristics of Backoffice Workforce Management industry and will help you to build a panoramic view of the industrial development.

Backoffice Workforce Management Market, By Type:

  • Operation Visualizer

  • Performance Management

  • Back-Office Optimization

  • Robotic Process Automation

  • Desktop & Process Analytics

  • Others

Backoffice Workforce Management Market, By Application:

  • IT & Telecommunication

  • BFSI

  • Retail & E-commerce

  • Transportation

  • Government

  • Others

Some of the leading players are as follows:

  • Teleopti

  • ActoiveOps Limited

  • Aspect Software

  • Calabrio

  • Verint System Inc.

  • TrackTik

  • Genesys

  • NICE

  • Intradiem

  • Monet Software

  • Cicero Inc.

Geographically, Major regions are analyzed in details are as follows:

  • North America

  • Europe

  • Asia Pacific

  • Latin America

  • Middle East & Africa

Table of Contents

1 Methodology and Scope

  • 1.1 Market Segmentation & Scope

    • 1.1.1 Technology Type

    • 1.1.2 Product

    • 1.1.3 Application

    • 1.1.4 Regional scope

    • 1.1.5 Estimates and forecast timeline

  • 1.2 Research Methodology

  • 1.3 Information Procurement

    • 1.3.1 Purchased database

    • 1.3.2 Internal database

    • 1.3.3 Secondary sources

    • 1.3.4 Primary research

    • 1.3.5 Details of primary research

  • 1.4 Information or Data Analysis

    • 1.4.1 Data analysis models

  • 1.5 Market Formulation & Validation

  • 1.6 Model Details

    • 1.6.1 Commodity flow analysis

    • 1.6.2 Volume price analysis

  • 1.7 List of Secondary Sources

  • 1.8 List of Abbreviations

2 Executive Summary

  • 2.1 Market Outlook

  • 2.2 Segment Outlook

3 Market Variables, Trends, & Scope

  • 3.1 Market Lineage Outlook

  • 3.1.1 Parent market outlook

    • 3.1.2 Ancillary market outlook

  • 3.2 Market Segmentation

    • 3.2.1 Analysis

  • 3.3 Market Dynamics

    • 3.3.1 Market driver analysis

    • 3.3.2 Market restraint analysis

    • 3.3.3 Industry opportunities

  • 3.4 Penetration & Growth Prospect Mapping

    • 3.4.1 Penetration & growth prospect mapping analysis

  • 3.5 Business Environment Analysis Tools

    • 3.5.1 Porter's five forces analysis

    • 3.5.2 PESTLE analysis

    • 3.5.3 Major deals & strategic alliances analysis

4 Backoffice Workforce Management Market: Technology Type Analysis

  • 4.1 Backoffice Workforce Management Technology Type Market Share Analysis, 2018 & 2026

  • 4.2 Backoffice Workforce Management Technology Type Market: Segment Dashboard

  • 4.3 Market Size & Forecasts and Trend Analyses, 2015 to 2026 for the Technology Type Segment

    • 4.3.1 Operation Visualizer

    • 4.3.2 Performance Management

    • 4.3.3 Back-Office Optimization

    • 4.3.4 Robotic Process Automation

    • 4.3.5 Desktop & Process Analytics

    • 4.3.6 Others

5 Backoffice Workforce Management Market: Product Analysis

  • 5.1 Backoffice Workforce Management Product Market Share Analysis, 2018 & 2026

  • 5.2 Backoffice Workforce Management Product Market: Segment Dashboard

  • 5.3 Market Size & Forecasts and Trend Analyses, 2015 to 2026 for the Product Segment

6 Backoffice Workforce Management Market: Application Analysis

  • 6.1 Backoffice Workforce Management Application Market Share Analysis, 2018 & 2026

  • 6.2 Backoffice Workforce Management Application Market: Segment Dashboard

  • 6.3 Market Size & Forecasts and Trend Analyses, 2015 to 2026 for the Application Segment

    • 6.3.1 IT & Telecommunication

    • 6.3.2 BFSI

    • 6.3.3 Retail & E-commerce

    • 6.3.4 Transportation

    • 6.3.5 Government

    • 6.3.6 Others

7 Backoffice Workforce Management Market: Regional Analysis

  • 7.1 Backoffice Workforce Management Regional Market Share Analysis, 2018 & 2026

  • 7.2 Backoffice Workforce Management Regional Market: Segment Dashboard

  • 7.3 Regional Market Snapshot (Market Size, CAGR, Top Countries)

  • 7.4 List of Players at Regional Level

    • 7.4.1 North America

    • 7.4.2 Europe

    • 7.4.3 Asia Pacific

  • 7.5 SWOT Analysis, by Factor (Political & Legal, Economic and Technological)

    • 7.5.1 North America

    • 7.5.2 Europe

    • 7.5.3 Asia Pacific

    • 7.5.4 Latin America

    • 7.5.5 MEA

  • 7.6 Market Size & Forecasts, and Trend Analysis, 2015 to 2026

    • 7.6.1 North America

    • 7.6.2 Europe

    • 7.6.3 Asia Pacific

    • 7.6.4 Latin America

    • 7.6.5 Middle East & Africa

8 Competitive Analysis

  • 8.1 Recent Developments & Impact Analysis, by Key Market Participants

  • 8.2 Strategic Framework/Competition Categorization (Key innovators, Market leaders, Emerging players)

  • 8.3 Vendor Landscape

    • 8.3.1 Company market position analysis (Geographic presence, service portfolio, strategic initiatives)

9 Company Profiles

  • 9.1 Teleopti

    • 9.1.1 Teleopti Company overview

    • 9.1.2 Financial performance

    • 9.1.3 Product benchmarking

    • 9.1.4 Strategic initiatives

    • 9.1.5 SWOT analysis

  • 9.2 ActoiveOps Limited

    • 9.2.1 ActoiveOps Limited Company overview

    • 9.2.2 Financial performance

    • 9.2.3 Product benchmarking

    • 9.2.4 Strategic initiatives

    • 9.2.5 SWOT analysis

  • 9.3 Aspect Software

    • 9.3.1 Aspect Software Company overview

    • 9.3.2 Financial performance

    • 9.3.3 Product benchmarking

    • 9.3.4 Strategic initiatives

    • 9.3.5 SWOT analysis

  • 9.4 Calabrio

    • 9.4.1 Calabrio Company overview

    • 9.4.2 Financial performance

    • 9.4.3 Product benchmarking

    • 9.4.4 Strategic initiatives

    • 9.4.5 SWOT analysis

  • 9.5 Verint System Inc.

    • 9.5.1 Verint System Inc. Company overview

    • 9.5.2 Financial performance

    • 9.5.3 Product benchmarking

    • 9.5.4 Strategic initiatives

    • 9.5.5 SWOT analysis

  • 9.6 TrackTik

    • 9.6.1 TrackTik Company overview

    • 9.6.2 Financial performance

    • 9.6.3 Product benchmarking

    • 9.6.4 Strategic initiatives

    • 9.6.5 SWOT analysis

  • 9.7 Genesys

    • 9.7.1 Genesys Company overview

    • 9.7.2 Financial performance

    • 9.7.3 Product benchmarking

    • 9.7.4 Strategic initiatives

    • 9.7.5 SWOT analysis

  • 9.8 NICE

    • 9.8.1 NICE Company overview

    • 9.8.2 Financial performance

    • 9.8.3 Product benchmarking

    • 9.8.4 Strategic initiatives

    • 9.8.5 SWOT analysis

  • 9.9 Intradiem

    • 9.9.1 Intradiem Company overview

    • 9.9.2 Financial performance

    • 9.9.3 Product benchmarking

    • 9.9.4 Strategic initiatives

    • 9.9.5 SWOT analysis

  • 9.10 Monet Software

    • 9.10.1 Monet Software Company overview

    • 9.10.2 Financial performance

    • 9.10.3 Product benchmarking

    • 9.10.4 Strategic initiatives

    • 9.10.5 SWOT analysis

  • 9.11 Cicero Inc.

    • 9.11.1 Cicero Inc. Company overview

    • 9.11.2 Financial performance

    • 9.11.3 Product benchmarking

    • 9.11.4 Strategic initiatives

    • 9.11.5 SWOT analysis

 

The List of Tables and Figures (Totals 88 Figures and 165 Tables)

  • Figure Operation Visualizer Backoffice Workforce Management market, 2015 - 2026 (USD Million)

  • Figure Performance Management Backoffice Workforce Management market, 2015 - 2026 (USD Million)

  • Figure Back-Office Optimization Backoffice Workforce Management market, 2015 - 2026 (USD Million)

  • Figure Robotic Process Automation Backoffice Workforce Management market, 2015 - 2026 (USD Million)

  • Figure Desktop & Process Analytics Backoffice Workforce Management market, 2015 - 2026 (USD Million)

  • Figure Others Backoffice Workforce Management market, 2015 - 2026 (USD Million)

  • Figure IT & Telecommunication market, 2015 - 2026 (USD Million)

  • Figure BFSI market, 2015 - 2026 (USD Million)

  • Figure Retail & E-commerce market, 2015 - 2026 (USD Million)

  • Figure Transportation market, 2015 - 2026 (USD Million)

  • Figure Government market, 2015 - 2026 (USD Million)

  • Figure Others market, 2015 - 2026 (USD Million)

  • Table List of players in North America

  • Table List of players in Europe

  • Table List of players in Asia Pacific

  • Table SWOT analysis

  • Table North America Backoffice Workforce Management market, by country, 2015 - 2026 (USD Million)

  • Table North America Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table North America Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table North America Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table U.S. Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table U.S. Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table U.S. Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table Canada Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Canada Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Canada Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Europe Backoffice Workforce Management market, by country, 2015 - 2026 (USD Million)

  • Table Europe Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Europe Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Europe Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table U.K. Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table U.K. Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table U.K. Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table Germany Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Germany Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Germany Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table France Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table France Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table France Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table Italy Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Italy Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Italy Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table Spain Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Spain Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Spain Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Asia Pacific Backoffice Workforce Management market, by country, 2015 - 2026 (USD Million)

  • Table Asia Pacific Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Asia Pacific Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Asia Pacific Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table China Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table China Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table China Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table Japan Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Japan Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Japan Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table India Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table India Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table India Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Latin America Backoffice Workforce Management market, by country, 2015 - 2026 (USD Million)

  • Table Latin America Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Latin America Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Latin America Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table Brazil Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Brazil Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Brazil Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table Mexico Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Mexico Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Mexico Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table Argentina Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Argentina Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Argentina Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table MEA Backoffice Workforce Management market, by country, 2015 - 2026 (USD Million)

  • Table MEA Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table MEA Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table MEA Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table South Africa Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table South Africa Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table South Africa Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Regulatory scenario

  • Table Nigeria Backoffice Workforce Management market, by type, 2015 - 2026 (USD Million)

  • Table Nigeria Backoffice Workforce Management market, by product, 2015 - 2026 (USD Million)

  • Table Nigeria Backoffice Workforce Management market, by application, 2015 - 2026 (USD Million)

  • Table Recent Developments & Impact Analysis, by Key Market Participants

  • Table Recent Developments & Impact Analysis, by Key Market Participants

  • Table Company market position analysis

  • Table Company Profiles

  • Table Teleopti Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table ActoiveOps Limited Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table Aspect Software Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table Calabrio Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table Verint System Inc. Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table TrackTik Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table Genesys Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table NICE Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table Intradiem Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table Monet Software Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

  • Table Company Profiles

  • Table Cicero Inc. Production, Value, Price, Gross Margin 2014-2019

  • Table Product benchmarking

  • Table Strategic initiatives

  • Table SWOT analysis

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